Beaumont · Southeast Texas
Hospice care at home, across Southeast Texas.
Compassionate care that feels like family.
We care for people in the place they already call home, across Jefferson and Orange counties, plus Sour Lake and Lumberton in Hardin. All four Medicare levels of care, and a phone that a person answers at two in the morning.
For families & caregivers
Talk to a nurse, any hour
No cost, no obligation, no pressure.
(409) 203-7477For physicians & facilities
Same-day admissions
Refer by phone or secure fax at (409) 203-7742.
Referral detailsHow do I know when it’s time?
Written for the person reading it at two in the morning.
How do I talk to my loved one about this?
What helps, and what to avoid leading with.
Counties in full, plus part of Hardin
Communities we drive to
Medicare levels of care
A person answers the phone
Let’s clear something up
Hospice is not giving up.
It is choosing comfort.
Hospice is a Medicare benefit for someone whose doctor expects six months or less if the illness runs its usual course. It moves the goal from curing a disease to making a person comfortable, and it brings an entire team to the house to do it. Most families tell us the same thing afterward: we wish we had called sooner.
“Hospice means we’ve stopped trying.”
People often feel better on hospice
Care doesn’t stop, it changes direction. Pain gets treated properly instead of cautiously. Breathing gets easier. Sleep comes back. Families regularly tell us their mom had better days in the first two weeks than she’d had in months.
“Hospice is a building you go to.”
We come to wherever they already live
A house, an apartment, your spare bedroom, an assisted living unit, a nursing facility. Almost nobody moves. The nurse, the aide, the equipment and the medications all come to them.
“It’s too early. We’re not there yet.”
Almost every family says they waited too long
Hardly anyone tells us they called too soon. Calling does not commit you to anything, and if it genuinely is too early we will say so plainly instead of signing your parent up.
“We’d have to give up our own doctor.”
Their doctor can stay on the case
The physician your parent has trusted for years can keep following them and work alongside our medical director. Nothing about hospice requires cutting off a relationship that took a decade to build.
What we bring to the house
One team, built around one person
Right now you are probably the one holding all of this together, and doing it between work and your own family. Here is who starts showing up at the house, and everything on this list is something you stop having to manage yourself.
Pain & symptom management
Unhurried attention to pain, breathlessness, nausea, restlessness and anxiety, adjusted as often as it takes rather than on a monthly schedule.
Skilled nursing visits
Regular visits from a nurse who knows the whole story, plus a nurse reachable by phone every hour of every day, weekends and holidays included.
Personal care from aides
- Bathing, grooming and dressing
- Mouth care, repositioning and comfort
- Familiar faces, not a rotating cast
Chaplain & spiritual support
- Baptist, Catholic, Methodist, other faiths, or none at all
- Present for whatever a person believes
- We follow your lead, never ours
Social work & paperwork help
Advance directives, benefits, family meetings and the phone calls nobody wants to make. The practical weight comes off you.
Veteran benefitsComfort therapies
- Music and gentle touch
- Volunteer companionship
- The small things that turn a long afternoon into a good one
Medications & equipment
- Medications for the hospice diagnosis
- Hospital bed, oxygen, wheelchair, supplies
- Delivered and set up at the house
After-hours response
Nights, weekends, holidays. The two in the morning call is not an inconvenience, it is the job. You will reach a person, not a service.
Bereavement for the family
Support continues for a year after a death, through the first birthday, the first holiday and the anniversary. It does not stop the day your parent does.
Grief supportHow it starts
Three steps, and we do most of the work
Nobody expects you to know how any of this works. That is what we are for.
You call, or a doctor refers
Anyone can start this. A patient, a daughter, a neighbor, a hospitalist, a facility nurse. No referral is needed just to ask questions.
We come out and explain everything
We visit, answer questions in plain language, and confirm eligibility and coverage before anyone signs anything.
Care begins, often the same day
Refer today and we admit within 24 hours. Equipment and medication get arranged by us, not by you.
The people who show up
A local team, not a call center
We are based in Beaumont and we staff this whole area ourselves. The nurse who picks up at two in the morning works for the same small agency that was in your mother’s living room that afternoon.
Crystal Waguespack
Chief Operating Officer
Runs the day-to-day operation, from staffing to admissions, and is a nurse before she is an executive.
Dr. Roussel Clement
Medical Director
Oversees every plan of care and works directly with your parent’s own physician, so nobody has to change doctors to come on service.
Lauren Reeves
Director of Nursing
Leads the nursing team and the on-call rotation. The reason the same faces keep coming back to the house instead of a rotating cast.
Kim Jones
Business Development Specialist
The person hospitals, facilities and families reach first. Call her when you do not yet know what you are asking for.
Denise Mickens
Office Manager and CNA Coordinator
Schedules the aide visits and keeps the paperwork moving, so the help arrives when it was promised.
Kerri Patterson
Licensed Vocational Nurse
Nursing visits at the house. Medication, symptoms, and the questions families save up between visits.
David Shirey
Chaplain
Spiritual support for any faith or none. Present for whatever a person believes, following your lead rather than his.
Where we go
Where our team goes
Private homes, assisted living, memory care, and skilled nursing facilities. We cover Jefferson and Orange counties in full, plus Sour Lake and Lumberton in Hardin County, including the rural communities that get told a service does not reach them.
Jefferson County
Orange County
Coverage
What we accept
For most families on Medicare, the hospice benefit covers the care, the visits, the medications related to the illness, and the equipment. We will confirm your specific coverage before care begins.
Questions families ask
The things people call and ask first
If your question is not here, call and ask it. There is no cost to a conversation and no obligation.
Who pays for hospice care?
For most families, Medicare Part A covers it in full. That includes the visits, the nursing, the medications related to the terminal illness, the medical equipment and the supplies. Medicaid, VA benefits and most commercial insurance cover hospice as well. We confirm your specific coverage before care starts, so there is no surprise.
How do I know when it is time for hospice?
The usual signs are more trips to the hospital, weight loss, sleeping most of the day, needing help with bathing and dressing, or a doctor saying treatment is no longer working. A useful question to ask their physician is whether they would be surprised if your parent died in the next twelve months. Most families tell us afterward that they wish they had called sooner.
Does hospice mean we are giving up?
No. Care does not stop, it changes direction. Pain gets treated properly instead of cautiously, breathing gets easier and sleep often comes back. Families regularly tell us their parent had better days in the first two weeks on hospice than they had in months.
Where does hospice care actually happen?
Wherever your parent already lives. A house, an apartment, your spare bedroom, an assisted living apartment or a nursing facility. Almost nobody moves. The nurse, the aide, the equipment and the medications all come to them.
Can we keep our own doctor?
Yes. The physician your parent has trusted for years can stay involved and work alongside our medical director. Nothing about hospice requires cutting off a relationship that took a decade to build.
How quickly can hospice start?
Same day. Refer today and we admit within 24 hours. Anyone can start the conversation, including a patient, a daughter, a neighbour or a facility nurse, and no referral is needed just to ask questions.
What happens if my parent gets better?
People do improve on hospice, and that is a good outcome rather than a mistake. If someone stabilises or decides to pursue treatment again, they can leave hospice and return later if they need it. The benefit is not a one-way door.
What does hospice cover that we are paying for now?
Under the Medicare hospice benefit, medications for the terminal illness, the hospital bed, oxygen, wheelchair and supplies are delivered and set up at the house at no cost to you. For most families that replaces several bills at once.
For physicians, hospitals & facilities
Same-day admissions
Refer today and we admit within 24 hours. Send the provider details and we will call you back. Clinical information is taken by phone or secure fax, never by email or a web form.
All four levels of care. Routine and continuous home care, inpatient respite and general inpatient, the last two at local skilled nursing facilities across our service area.
Full referral details for providers →
- Phone
- (409) 203-7477
- Secure fax
- (409) 203-7742
- Office
- 1310 I-10, Suite 101, Beaumont, TX 77707
- Hours
- Office 9 to 5. The phone is answered 24 hours a day, 7 days a week.